Overview
At JETERPHOTO, customer satisfaction is our top priority. We strive to provide high-quality photography services to every client. However, if you are not completely satisfied with your purchase, our Refund Policy can assist you in resolving the matter smoothly.
Eligibility for Refund
- Refunds are eligible for purchases made directly from JETERPHOTO within the last 30 days.
- Products must be in their original condition and not used for commercial purposes.
Non-Refundable Items
- Custom photo shoots once completed and delivered to the client.
- Gift cards and promotional items.
How to Initiate a Refund
To initiate a refund, please contact our customer service team at [email protected] with your order details and reason for the request. Our team will review your case and respond within 5 business days.
Processing Time
Once your refund is approved, it will be processed within 7-10 business days. The refund will be issued to the original payment method used during purchase.
Contact Us
If you have further questions regarding our Refund Policy, please reach out to us at [email protected] or call us at (555) 123-4567.